IT Services for the Small to Mid-sized business

Many businesses find it challenging to deploy, maintain and protect their technology. Crescent offers a range of services designed to maximize your return on IT investment and minimize the hassles involved with using and managing technology, so you can focus on your business.

Our IT support services include:

• Access to a diverse talent pool of seasoned, certified network and IT professionals
• Assigned primary and secondary consultants
• Fast, effective service customized to your business
• Flexible scheduling and contract terms
• Scalable desktop, network and enterprise-level support solutions
• Remote help desk support and monitoring options

• 24/7 monitoring and emergency service

Crescent IT’s support addresses your ongoing IT support and management needs.  Crescent provides regularly scheduled maintenance of systems and networks.  Being proactive in monitoring and support will reduce the exposure to many of the problems that happen in IT due to neglect or exposure to the Internet. Some of the proactive services include the following:

·         Validation of data backups and testing of restoration

·         Installation of system and application updates, patches and service packs

·         Tuning of network and system components

·         Close review of server logs, disk space and network services activities